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Byers Security is excited to announce that we have been awarded our 14th City Improvement District Project! A City Improvement District (CID), also known as a Special Ratings Area (SRA), is a non-profit organization that operates within a specific geographic area. Property owners within this area agree to pay a levy for additional services that aim to improve the physical and social environment of the community.


According to the SRA by-law, a CID collects a levy from ratepayers in the area, which is used to fund services outlined in an approved Business Plan. These services are meant to complement those provided by the City of Cape Town and can only be used within the specific CID area.


Public Safety is crucial for the well-being and protection of the community. While this responsibility typically falls on the government, in a City Improvement District, a private security company is contracted to handle prevention and protection from safety threats such as crime, emergencies, and disasters. Public safety officers deal with a range of issues on a daily basis, including drug use, harassment, juvenile delinquency, homelessness, noise disturbances, littering, and other quality of life concerns.


These officers are often the first responders to crimes in progress and work to prevent criminal activity before it occurs. Their primary goal is to create a safe environment for citizens to freely move about and enjoy public spaces. To achieve this, an integrated operational plan and ongoing training are essential.

CID Public Safety & Security 

Training a Public Safety Officer: 

The Public Safety Officer plays a vital role in achieving above mission  and therefore each member is trained (and receive refreshment training) in the relevant By-Law’s and Urban Management applicable to the specific CID – Traffic, Parking, Water, Graffiti, Public Parks, Informal Trade, Problem Buildings, Street and Public Spaces, Community Safety, Air Quality Management, Outdoor Advertising and Signage


All CID Safety Officers receive training (and refreshment training) from our in house Training Centre and adhere to the new Draft by City Of Cape Town Policy for Private Security in a Public Space. 

Conducting foot and vehicle patrols of public spaces within the CID area in order to attend to incidents and accidents and to identify, monitor and report disorder and violations of City by-laws to the relevant CID;

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  • Effectively communicate with the City’s Safety and Security Directorate, SAPS, the local Community Policing Forum and any Neighbourhood Watch operating in the area, when required;

  • Reporting hazardous street conditions to the relevant CID who will bring same to the attention of the relevant City departments;

  • Monitor suspicious, violent and or dangerous behaviour and report such to the CID control room;

  • Monitoring street vendors to ensure public safety, and reporting violations of relevant City by-laws to the relevant CID who will bring same to the attention of the relevant City departments;

  • Perform any duties that might be required by the Client;

  • Ensure that all crime and or accident scenes are cordoned off until the SAPS and Traffic Services arrive;

  • Assist City Law Enforcement agencies and the SAPS when specifically tasked to do so by the CID;

  • Conduct visits to specific hot-spot areas as identified by the CID; and

  • Perform citizen’s arrests and hand-over suspects to SAPS on their arrival. 

  • General Customer Care, how to assist a client in need or in an emergency 

Vision shared by Byers Security and the CID's we serve:

  • Maintaining a safe, clean, well-managed Central Business District that attracts and retains business investment and activities in the area.

  • Reducing crime significantly by proactive visible patrolling and cooperation with existing SAPS and City of Cape Town Law.

  • Creating a safe and clean public environment by addressing issues of maintenance and cleaning of streets, pavements and public spaces.

  • Manage existing and new public infrastructure for the future benefit of all the users of the area.

  • Protect property values.

  • Attract new investment to the area.

  • Support the promotion of the CID Business area as a safe and clean environment by promoting greening, energy efficiency, recycling and risk / disaster management.

  • Support and promote social responsibility in the area

  • Social upliftment

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In order to improve safety and security in the CID Byers Security follows a comprehensive integrated public safety plan, These actions include coordination and cooperation with: 

  • The South African Police Service

  • Law Enforcement

  • Local Community Policing Forums

  • Other existing security services in the area

  • City of Cape Town Safety and Security Directorate

  • Registered Neighourhood watches

  • Traffic Department

  • Disaster Management

  • Community organisations

  • Other stakeholders

  • Social Workers and local Shelter​

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